Find answers to commonly asked questions about the Furbuz app and pet care services.
To create a pet profile, simply download the Furbuz app, create an account, and tap the "Add Pet" button. You'll be guided through entering your pet's basic information such as name, breed, age, and a photo. You can then add more details like medical history, vaccination records, and care preferences.
Yes! You can create and manage profiles for all your pets in one place. Each pet gets their own health records, medication schedules, and care routines. To add another pet, simply go to your profile and select "Add Pet" to start the process again.
To set up medication reminders, go to your pet's profile, select the "Medications" tab, and tap "Add Medication." Enter the medication details including name, dosage, frequency, and duration. You can set specific times for reminders, and the app will notify you when it's time to give your pet their medication.
The app sends you notifications for upcoming vet visits, vaccinations, and medication schedules. You can also sync these with your phone's calendar for easy access. To schedule a vet appointment, go to your pet's profile, select "Appointments," and tap "Schedule Visit." You can set the date, time, purpose, and set reminders for the upcoming appointment.
Absolutely. We use industry-standard encryption to protect your pet's health information and personal data. Your privacy and security are our top priorities. We never share your data with third parties without your explicit consent, and you can review our complete privacy policy for more details on how we handle your information.
Yes, you can easily share your pet's health records, medication history, and care notes with your veterinarian through the app's secure sharing feature. Go to your pet's profile, select "Share Records," enter your vet's email address or phone number, and choose what information you want to share. Your vet will receive a secure link to access the selected information.
If the app crashes, try the following steps: 1) Close the app completely and restart it, 2) Check if your app is updated to the latest version, 3) Restart your device, 4) If the problem persists, contact our support team through the contact page with details about your device and what you were doing when the crash occurred.
To reset your password, tap on "Forgot Password" on the login screen. Enter the email address associated with your account, and we'll send you instructions to reset your password. If you don't receive the email, check your spam folder or contact our support team for assistance.
The free version of Furbuz includes basic pet profile management, medication tracking for up to two medications, appointment reminders, and access to our community forums. For unlimited medication tracking, comprehensive health analytics, and premium features, you can upgrade to our premium subscription.
To cancel your subscription, go to your profile settings, select "Subscription," and tap "Cancel Subscription." Follow the prompts to complete the cancellation. Your premium features will remain active until the end of your current billing period. If you have any issues, please contact our support team for assistance.